Contact

Three ways to reach us.

We do not have a phone tree or a chatbot — every message goes to a real person. We write back the same business day.

Email

review-concierge@polsia.app

A real person on the team reads every message and writes back the same business day.

Email the team

Order

Place an order

Skip the email back-and-forth — submit the order form and we will write back the same day with onboarding instructions for your specific channels.

Place an order

FAQ

Read the FAQ

Most of what people ask before ordering is already in the FAQ — simultaneous platforms, response times, negative-review handling, social post counts, supported platforms.

Open the FAQ

Hours

Inboxes staffed Monday through Friday, replies sent the same business day. Reviews are replied to 7 days a week as part of the Service.