Place an order
Reply the same business day · no long-form commitment

Choose exactly the help your café needs.

Select one or more standalone services, share a few details, and pay one clear amount through Stripe. No bundles, no automatic renewal, and your accounts stay yours.

Prefer email? review-concierge@polsia.app

Step 1

Choose your services

Your selection from the services page is already checked. There are no forced bundles or automatic renewals.

Select the standalone services you want. The service you opened the page for is already checked.

Step 2

About your business

We use this once to set up your accounts and to write back with onboarding instructions the same business day.

Step 3

Existing listings (optional)

Paste the URLs of any review listings you already manage. We will configure them on your behalf. Leave a platform blank and we will create the listing for you.

Existing listings (optional)

If your business already has these listings, paste the links below. If you do not have a listing, leave the field blank and we will create and configure it for you. The $29 setup fee applies to each platform, whether we configure an existing listing or create a new one — it is always charged once.

Step 4

Your brand voice (optional)

Tell us how your restaurant actually sounds. The team reads this on day one so every reply and post reads like a regular on your team — not a stock draft. Leave a field blank and we'll capture it together during onboarding.

A short descriptor of what your kitchen actually does. One line is plenty.

Comma-separated. Adjectives a regular on your team would recognise as your house voice.

These go straight into your voice document, so more is better — even short replies teach us the register you want.

Step 5

Multiple locations

Let us know if you operate more than one location — we'll scope the work accordingly.

After your order

What happens after you pay?

A clear path from selection to service. The first three steps happen today; the rest are us.

  1. Choose your services

    Select the independent review, listing, and social services that fit your business.

  2. Enter your business and listing information

    Share your business details and the URLs for any review listings you already have on Google, Yelp, or TripAdvisor. We will create any platform you do not have yet.

  3. Complete one-time payment

    Submit the form and complete one hosted Stripe Checkout for the exact services you selected.

  4. Receive onboarding instructions

    We email you the same business day with the credentials we need and the next steps for your specific channels.

  5. We establish your restaurant’s voice and preferences

    We capture your preferred tone, any standing notes about your business, and how you want sensitive reviews handled.

  6. We connect, create, or configure the applicable accounts

    For each review platform we set up — or connect to — the listing, populate hours, photos, and a menu link, and hand the keys back to you.

  7. Service begins — you keep every account

    We begin the selected work in your voice. You retain full ownership of every account.

Account ownership

Your business. Your accounts. Your voice.

Four reassurances before you hand us the keys.

You retain ownership of every account

Your Google Business Profile, Yelp page, TripAdvisor listing, and social media accounts stay yours. We log in on your behalf under credentials you control and share with us — offboarding is "change the password".

We manage, never take ownership

We never claim, transfer, or take admin ownership of your accounts. Identity verification is documented in writing before we touch any platform.

Your brand voice, drafted into the work

During onboarding we capture your preferred tone, your standard responses, and any standing notes about your business. Reviews and social posts read like they came from a regular on your team — because the voice is yours.

Sensitive reviews are flagged, not auto-replied

Anything involving an accusation, a refund ask, a health concern, or a situation that needs information from you is flagged for your attention before a reply is published. You stay in the loop.

Still have a question about ownership or voice? Write to the team — a real person reads every message.

review-concierge@polsia.app

FAQ

Questions we hear before most orders.

Still not sure? Read every question on the full FAQ page or email review-concierge@polsia.app and a real person writes back.

Yes. All three review platforms are included with every plan and managed simultaneously — Google, Yelp, and TripAdvisor.

By placing an order you agree to the Terms of Service,Privacy Policy,Cancellation Policy, andRefund Policy. Questions? Visit the FAQ or use the contact page.